Privacy Policy

Purpose

The purpose of this privacy policy is to outline the types, and circumstances, of personal information collected by us, and how we handle, use and disclose that personal information. It provides general information about how 100s Roadside Assist Pty Ltd manages your personal information.

Your consent

You consent to 100s Roadside Assist Pty Ltd collecting, handling, using and disclosing your personal information in accordance with this privacy statement, as it applies and as permitted by laws.

From time to time we may require your consent to collect, handle, use, and disclose your personal information in order to continue to provide you the products, services or benefits you have requested or have already purchased.

Express consent can be verbal or written, for example when you apply for membership, after signing the application.

Keeping your information safe

100s Roadside Assist Pty Ltd only accessed your information for the purpose of providing effective service or if required by laws to provide such information to relevant authorities.

100s Roadside Assist Pty Ltd will destroy personal information if it is no longer needed for the purposes for which we collected it, or for the purposes of meeting legal and regulatory requirements.

What personal information we collect and store

100s Roadside Assist Pty Ltd collects personal information from customers, our suppliers, employees, contractors and job applicants. The types of personal information we may collect include contact information (such as your name, suburb, car registration number, phone number, email address, and roadside assistance tasks related information).

How we collect your information

We will only collect information from you directly via our website registration page and when our team provides assistance.

The purposes for which we collect, hold, use and disclose personal information:

All personal information collected by 100s Roadside Assist Pty Ltd is solely used for our business functions and activities. It may be used for the purposes of:

responding to your requests, enquires and/or complaints, billing, to maintain your account details;

providing you with our products or services that you have requested;

letting you know about developments in our procedures, products, services, activities and programs that might be useful to you;

collecting feedback and information relating to our employees, contractors and suppliers’

performance of services for or on behalf of 100s Roadside Assist Pty Ltd;

to consider employment applications;- to verify your competency for certain tasks/activities;

100s Roadside Assist Pty Ltd must only use or disclose your personal information to the extent necessary to comply with laws, perform 100s Roadsides’s functions or exercise its rights.

How you may access and correct your personal information

Under the APPs, you may be able to obtain a copy of the personal information that we hold about you. The APPs provide some exceptions to your rights in this regard. To make a request to access this information, please contact us in writing to one of the contact addresses below. We will require you to verify your identity and specify what information you require. We may charge a fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested.

Disclosure and retention of personal information

As part of providing our services, 100s Roadside Assist Pty Ltd may disclose your personal information to third party suppliers and contractors of services, banks or other financial institutions, customers, our professional advisers and our external service providers that provide services to us. In these cases, 100s Roadside Assist Pty Ltd expects these organisations to protect the privacy of that personal information under relevant laws.

We may also disclose your personal information if it is required or authorised by law, where disclosure is necessary to prevent a threat to life, health or safety, Work, Health and Safety Investigations or where we are otherwise permitted by the PIPP Act, Privacy Act, other relevant legislation.

Access to this Policy

This policy can be viewed at our website at www.hundreds.com.au